Mosplayer believes your personal information belongs to you. This policy explains in plain terms what data we collect, why we collect it, and how we keep it safe.
Only the information that is truly necessary is collected. Nothing more is asked for.
All data is protected with bank-grade encryption. Unauthorized access is not possible.
View, correct, or request deletion of your personal data.
Your data is never sold or rented to any third party.
A Note for You: This policy applies automatically when you use Mosplayer's services. It takes just 8–10 minutes to read — and knowing it will help you stay far more aware of your own data.
Mosplayer is a platform trusted by millions across Bangladesh. A big part of that trust depends on how carefully we handle your data. This Privacy Policy makes things clear — what information we collect, why we collect it, and what control you have over it.
Many platforms write these policies in English, in fine print, in a way that most people simply can't understand. We didn't want to do that. So this policy is written in plain, straightforward language. If you can understand it, we've done our job.
This policy applies to the Mosplayer website, mobile app, and all our digital services.
Mosplayer collects two types of data — information you provide directly, and data generated automatically while you use the platform.
| Data Type | Example | Why it's needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age verification, KYC completion |
| Contact Information | Mobile Number, Email Address | Account Verification, Notifications |
| Financial Information | BKash/Nagad Number, Bank Account | Payment processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Login times, betting history, game activity | Service improvement and troubleshooting |
| Location Data | Country and city (with your consent) | Compliance with regional regulations |
We never store your PIN, OTP, or full bank card number. Payment details are processed directly through the payment gateway.
Mosplayer uses your data only for specific, defined purposes. No data is ever used without a reason.
Mosplayer may use your data for marketing purposes. If you'd prefer to opt out, you can do so at any time from your account settings.
Mosplayer never sells your data to third parties. However, we do share limited information with trusted partners to keep our services running. These partners include:
Our Commitment: Every partner is required to uphold Mosplayer's privacy standards. They may not use your data for their own purposes.
Mosplayer follows industry-leading standards to protect your data, with security measures in place at both the technical and organizational level.
In the event of a data breach or cyberattack, Mosplayer will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.
Mosplayer uses cookies — small text files stored in your browser that help enhance your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
Mosplayer gives you full control over your own data. You have the following rights:
The right to know what data we hold about you and to receive a copy of it.
The right to request correction of inaccurate or outdated information.
The right to request deletion of your data after your account is closed.
The right to object to your data being used for specific purposes.
The right to receive your data in a machine-readable format.
The right to opt out of marketing communications at any time.
To exercise any of these rights, please get in touch with us. We typically respond within 30 days.
Some data may not be eligible for deletion due to legal obligations — for example, financial transaction records that regulators require us to retain for a set period.
Mosplayer strictly enforces an 18+ policy. We do not knowingly collect information from anyone under 18 years of age.
If you become aware of an underage account, please notify us immediately.
Your data is not kept indefinitely. Each type of information has a defined retention period:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial transactions | 7 Years | Tax and audit requirements |
| Login Log | 12 Months | Security monitoring |
| Chat History | 6 Months | Troubleshooting |
| Marketing Information | Until Consent is Withdrawn | Legitimate Interest |
| Cookie data | Up to 12 Months | User Experience |
Once the retention period ends, data is securely and permanently deleted.
Mosplayer updates this Privacy Policy from time to time. For any significant changes, you will be notified via email or in-app notification — at least 7 days before the changes take effect.
For any questions, complaints, or requests to exercise your data rights, please get in touch with us:
If you have any concerns or feel uncomfortable about your privacy, reach out to us directly. We're always here to help. No question is too small.
Not just words — at every technical level, we ensure
An independent third party audits Mosplayer's security infrastructure every quarter.
Data is stored in internationally certified, secure data centers — monitored 24/7.
Strict role-based access control. Only those who need specific information can view it.